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Terms and conditions

The sober but important bits

Pour yourself a glass of something while we go through our terms and conditions with you. You’ll find all you need to know below but if you have any questions, fire an e-mail our way.

1. Time of Contract

Your order is an offer by you to enter into a binding contract which we are free to accept or decline at our absolute discretion. A contract for sale incorporating these terms comes into existence when we expressly accept your order. The contract is conditional upon wines not having been previously sold by us and we undertake to notify you without delay in the unlikely event that this should this occur.

These terms and conditions apply to the contract to the exclusion of any other terms that you seek to impose or incorporate, or which are implied by trade, custom, practice or course of dealing.

2. Prices

Prices communicated to you whether orally by our representatives, on our website or via our sales literature are:

  • Per case or per bottle as indicated.
  • Exclusive of duty and VAT (unless otherwise stated.)
  • Provisional and subject to our written confirmation upon acceptance of order. In the unusual event that the correct price is higher than the price initially quoted, we will normally, at our discretion, either contact you for instructions or reject the order and advise you accordingly.

3. Time for Payment

Payment is due immediately upon confirmation of your order.

In the event that we have not received payment within fourteen days of the date of your order, we shall have the right to cancel your order in its entirety.

It is your responsibility to ensure that payment is received by us on time.

All monies paid by you ahead of delivery will be held by us on your behalf until delivery has taken place in accordance with these terms and conditions.

4. Title and Risk

We will retain title in all goods sold by us until all sums due or to become due to us from you in respect of any order have been paid.

This will include goods held to your account in bond but will not include goods for which we have been paid in full and which are in your own physical possession.

The risk in goods shall pass upon delivery as defined in point 5 below. Until such time as title to the goods passes to you, we reserve the right to inspect goods not in our physical possession in the bonded warehouse and to require you to deliver those wines to us immediately.

Deliveries and/or collections may be suspended by us if any sum is outstanding.

5. Delivery

Delivery shall take place as defined below:

For wine sold under bond, delivery takes place when the wine is transferred to your bonded storage account.

For wines sold duty paid for delivery or collection, delivery takes place when the wine leaves our bonded warehouse. 

We accept no liability for any failure on the part of carriers.

6. Acceptance of Goods

It is your obligation to inspect goods immediately upon receipt and notify us and/or the carrier immediately of any shortage, damage or any other deficiency. In the absence of any notification within seven days after delivery the shortage, damage or any other deficiency will be deemed to have occurred after delivery to you.

7. Cancellation Policy

An order may be cancelled up until seven days after delivery. In the event of a cancellation, the goods must be returned in merchantable condition at your cost. You will be refunded as soon as possible and within 30 days at the latest.

8. Events Outside our Control

We shall not be liable for any failure to meet our obligations or delay in performance of our obligations occasioned by circumstances outside our reasonable control. We will take reasonable steps to bring the circumstances to a close or to find a solution by which our obligations can be performed despite the circumstances.

9. Quality

We do not warrant taste or drinkability of wines purchased as drinkability and taste are subjective judgements.

With respect to older or high-value wines we will make reasonable efforts to verify the provenance of such wines but we cannot guarantee the authenticity or quality of the wine in the bottle. Older products may age and mature in different ways which may not be to all tastes, and some wines may deteriorate in quality. Opinions as to authenticity and provenance will vary and in many cases even following scientific testing and detailed research it is not possible to establish the authenticity or provenance of a given wine definitively.

We regret that given the nature of the wines we sell we do not provide refunds for corked wines.

Where wines are not in perfect condition then the wines will be sold at a discount and we will supply a condition report together with photographs and such other information as may be available to us and it will be your decision whether or not to proceed with the purchase based on this information.

Where you have purchased wines from us then you accept that these wines may be subject to defects, imperfections, shortages, damage and normal wear and tear. You accept that wines will be in the condition to be expected having regard to their age, provenance and nature or where we have notified you of any such condition or defect.

We do not accept liability for minor or inconsequential defects or imperfections.

Reviews, tasting notes and scores from third party content providers are not intended to be exhaustive and in some cases may not be the most recently published ones. However, we endeavour to add the latest reviews, tasting notes and scores when these come to our attention. We advise customers who wish to purchase wines based simply on critical reviews to carry out further research into the latest reviews, tasting notes and scores.

10. Personal Information

You agree that the personal information you provide may be shared with our service providers including but not limited to: storage and logistics providers and information technology service providers and contractors. Our privacy details how we use and store your information and your agreement to the Terms & Conditions encompasses an agreement to our Privacy Policy.

You agree that we may use the personal information provided by you in order to conduct appropriate anti-fraud checks. Personal information that you provide may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information. You have a right of access to all information we hold about you which may be accessed by writing us at Liquid Assets Ltd, 68 High Street, Weybridge, Surrey, KT13 8BL.

11. General

If any court or competent authority decides that any of the provisions of these terms are invalid, unlawful or unenforceable to any extent, the term will, to that extent only, be severed from the remaining terms, which will continue to be valid to the fullest extent permitted by law.

If we fail, at any time while these terms are in force, to insist that you perform any of your obligations under these terms, or if we do not exercise any of our rights or remedies under these terms, that will not mean that we have waived such rights or remedies and will not mean that you do not have to comply with those obligations. If we do waive a default by you, it will not mean that we will automatically waive any subsequent default by you. No waiver by us of any of these terms will be effective unless we expressly say that it is a waiver and we tell you so in writing.

A person who is not party to these terms and conditions shall not have any rights under or in connection with them under the Contracts (Rights of Third Parties) Act 1999.

This contract is made under English law and is subject to the exclusive jurisdiction of the English Courts.